privacy policy

Meta Monkey, Inc. in connection with Elder’s Grace Unchained

Meta Monkey, Inc (referred to as "Company", "we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy ("Policy") describes how we collect, use, share, and store personal information from users of our website, www.EldersGrace.COM (the "Site", or “Sites”), as well as the applications, products and services (collectively, "Services") on or in which this Policy is posted, linked, or referenced.

In cases of any inconsistency between the summary and the Policy, the Policy will prevail.

Summary of the Policy

What Personal Data is collected by Meta Monkey, Inc.? We collect various types of Personal Data including Profile and Identity data (e.g., internal identifier), Technical data (e.g., IP address), and Contact data (e.g., email address), along with other Personal Data detailed in section 2.1 below.

What purposes are the Personal Data used for? The Personal Data collected serves various purposes, such as providing and operating the Services (including online leaderboards, matchmaking, and friends search), delivering relevant content and personalized/targeted advertisements, analyzing usage statistics, managing unlawful conduct, processing job applications, and more, as detailed in section 3.1.

Is the Personal Data shared with third parties? We may engage subcontractors to collect and process your Personal Data on our behalf and for our benefit, including those located in different countries. Adequate contractual measures are taken to protect the Personal Data when shared with subcontractors. Refer to section 6 for further information.

1. Scope and Services

1.1 Scope of Policy This Policy applies to your use of any of the Services offered by Meta Monkey, Inc. or its affiliates ("we," "our," or "Meta Monkey, Inc.") in connection with Elder’s Grace, Mobley’s Unchained.  The terms of this Policy, along with our end-user license agreement (EULA) and terms of use are available on this website, apply to your use of the Services. In certain situations, we may provide you with additional privacy-related notices, which this Policy supplements.

1.2 Definition of Services This Policy is intended to provide information about how we collect, use, process, and disclose Personal Data that you provide us through various means, including our websites, apps, games, products, social media channels, customer and technical support, and other services offered by Meta Monkey, Inc. in connection with in connection with Elder’s Grace, Mobley’s Unchained. These services may be hosted on video game digital distribution platforms, downloaded, or streamed onto your device ("Services").

2. Personal Data Collected

2.1 Types of Personal Data We collect, use, store, and disclose different categories of personal data, including Contact Data (delivery address, email address, telephone numbers), Content Data (stored information on your device, friends' list, login information), Employment Data (information provided in job applications), Identity Data (names, usernames, identifiers), Marketing/Communications Data (communication preferences), Profile Data (username, password, purchase history, preferences), Technical Data (IP address, browser information, device details), Transaction Data (payment details, purchases), and Usage Data (usage preferences, game history).

Aggregated Data, derived from Personal Data, is collected, used, stored, and disclosed for various purposes. We do not collect Special Categories of Personal Data (e.g., race, ethnicity, beliefs).

2.2 Failure to Provide Personal Data If you fail to provide Personal Data required by law or under a contract, it may impact our ability to provide Services or perform contractual obligations, leading to potential cancellations or limitations.

3. How is your Personal Data Used

3.1 Purposes for using Personal Data Below are the purposes for which we may use your Personal Data, along with the legal basis for doing so, especially if you are based in the UK or the European Union:

3.2 Opting Out and Changing Purpose

You have the right to request us to cease sending you marketing messages at any time. Opting out of marketing communication will not impact Personal Data acquired through product/service purchases, warranty registration, product/service experiences, or other transactions.

3.3 Unrelated Purposes

We solely use your Personal Data for the purposes we collected it for. If we need to use your Personal Data for another purpose, we will inform you and explain the legal basis for doing so. In certain instances, we may process your Personal Data without your knowledge or consent if required or permitted by law.

4. How Your Personal Data is Collected

We employ various methods to collect Personal Data, including:

4.1 Direct Interactions

You may provide your Identity Data when you:

• Apply for and/or use our Services, including subscriptions, downloads, and becoming a beta tester or influencer.
• Create an account for our Services, download patches and demos.
• Participate in contests, events, surveys, or contribute content as a user of our Services.
• Make purchases or request marketing information, including personalized or targeted ads content.
• Contact our customer support, seek technical assistance, give feedback, or apply for available positions.

4.2 Data Available Publicly & Social Media

You may provide Personal Data by publishing it on public areas of our Services, transmitting it to other users, or third parties (collectively, "User Contributions"). Data disclosed in public forums becomes public and may be read or used by other users. We are not responsible for third-party use of Personal Data shared on these forums.

4.3 Automated Technologies, Cookies, Analytics Metric Tools, and Other Technologies

We may automatically collect Personal Data about your equipment, browsing actions, patterns, and Usage Data using cookies and similar technologies. Behavioral tracking may be used to understand online activities. These technologies allow us to improve user experience and offer personalized content. You can adjust browser settings to manage cookies, but this may affect Service accessibility. Our Services may integrate ad serving technologies from third-party suppliers for personalized ads. These technologies gather data for ad personalization based on your device, use of Services, and other websites.

4.4 Third Parties

We may receive Personal Data from various third parties.

5. Disclosure of Your Personal Data

We may share your Personal Data with third parties for purposes outlined in section 3. In some cases, we will obtain express consent before sharing your Personal Data with third parties, as required by applicable laws.

5.1 External Third Parties

We may share your Personal Data with third parties listed in section 3 for specific purposes. Third-party service providers are bound to respect the security of your Personal Data, using it only as instructed by us.

6. Location and Transfer of Your Personal Data

Personal Data may be processed on servers operated by trusted partners in the United States, Canada, or Europe. If you're in the European Union, UK, Canada, or US, your data may be transferred outside these jurisdictions. Protection measures similar to those in Europe or the UK are applied when transferring Personal Data. Submission of Personal Data implies consent to this transfer, storage, use, or processing.

7. Retention Period of Personal Data

We retain your Personal Data as long as required for collection purposes and legal/reporting obligations. Anonymized Personal Data may be used indefinitely for research or statistical purposes.

8. Safeguards of Your Personal Data

Meta Monkey, Inc. takes measures to secure your Personal Data. Information you provide is stored on secure servers. Strict procedures and security features prevent unauthorized access. Personal Data is collected and stored on devices using application data caches and technology. Procedures for handling suspected Personal Data breaches are in place, and we notify affected parties and regulators as required.

9. Your Legal Rights

9.1 Under certain circumstances, you have rights under data protection laws in relation to your Personal Data, such as:

• Request access to your Personal Data.
• Request correction of your Personal Data.
• Request erasure of your Personal Data.
• Object to processing of your Personal Data.
• Request restriction of processing your Personal Data.
• Request transfer of your Personal Data.
• Right to withdraw consent.

You also have the right to ask us not to continue processing your Personal Data for marketing purposes and to appeal any adverse decisions made by us regarding the processing of your Personal Data. If you provided consent to Meta Monkey, Inc. or its partners for personalized advertisements within a game, you can withdraw that consent as indicated in the respective game.

9.2 You will not have to pay to exercise your legal rights above. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.

9.3 Some US State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Data. If you are a US resident, we encourage you to learn more about privacy rights of your State of residence. When you exercise your rights, note that Meta Monkey, Inc. will comply with such laws, based on the place of residence of the individual making the requests.

10. Children under the Age of 13

The Services offered by Meta Monkey, Inc. are not intended for children under 13 years of age. No one under the age of 13 may provide any information on our Services. We do not knowingly collect Personal Data from children under 13. If you are under 13, do not use or provide any information on our Services or through any of its features (including registration), make any purchases through our Services, use any of the interactive or public comment features of our Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received Personal Data from a child under 13 without verification of parental consent, we will delete that information.

11. Third-Party Links

Our Services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections to use third-party products or services may allow third parties to collect or share data about you or may require you to provide Personal Data to them. We do not control these third-party websites and are not responsible for their privacy statements. Clicking on these links or using third-party services will take you away from our Services.

Certain products and/or services are offered as part of our Services in collaboration with third parties. You may need to provide Personal Data to them to register and access their products or services. The identity of these third parties will be indicated at the time of registration. By choosing to register, you will share your Personal Data with these third parties, and their use of your data will be governed by their own privacy policies.

12. Direct Marketing

We will send you direct marketing communications by email or text only if we have your express consent or if you have requested information from us or purchased goods or Services from us. Before sharing your Personal Data with any third party for marketing purposes, including personalized advertisements, we will obtain your express consent. You can withdraw such consent at any time or object to receiving newsletters or promotional emails by following the steps provided in these communications. If you previously provided consent for ads personalization in a game, you can withdraw that consent as indicated within the game.

13. Changes to the Policy

We regularly update our Policy. If changes occur, they will be posted on this page and, where necessary, notified to you by email or when you log into our Services. The new policy may be displayed on-screen, and you may need to read and accept the changes to continue using our Services. Your continued use of our Services will signify your acceptance of the updated Policy.

14. Contact

For any questions regarding the Policy or if you wish to exercise your legal rights as outlined below or appeal any decisions made by us regarding the processing of your Personal Data, please reach out to us through the following means:

• Privacy Officer Contact: Contactus@MetaMonkey.IO reference: Elder’s Grace, Mobley’s Unchained.

15. California Privacy Rights

This privacy section is intended for California Residents ("CA Privacy Section") and supplements information found in other sections of this Policy. It specifically applies to all visitors, users, and State of California residents ("consumers" or "you"). This notice aligns with the California Consumer Privacy Act of 2018 (CCPA), and terms defined in the CCPA retain the same meaning in this CA Privacy Section. In other sections of this Policy, consider the term "personal data" as "personal information."

NOTICE AT COLLECTION

15.1 Personal Information We Collect

While providing our Services, Meta Monkey, Inc. gathers information that can identify, describe, relate to, reference, or be reasonably linked to a specific consumer, household, or device ("personal information"). Exclusions from personal information include publicly available government records and de identified or aggregated consumer information. 

Categories of personal information collected from California residents may include:

• Identifiers: Real name, postal address, unique personal identifier, online identifier, IP address, email address, account name, or similar identifiers.
• Personal information categories listed in the California Customer Records statute: Name, address, telephone number, employment, employment history.
• Protected classification characteristics under California or federal law: Gender, date of birth.
• Commercial information: Records of purchased, obtained, or considered products or services, purchasing or consuming histories or tendencies.
• Biometric information: Sensitive Personal Information used for unique identification.
• Internet or network activity.
• Sensory data: Audio, electronic, visual information.
• Professional or employment-related information: Job history.
• Non-public education information: Education records directly related to a student, such as grades.
• Inferences drawn from the above information.

Sensitive personal information categories collected from California residents include: gender and biometric information. Refer to section 7 of this Policy for personal information retention details.

15.2 How Personal Information is Collected

Details about the collection of personal information are provided in section 4 of this Policy.

15.3 Purposes for Collecting Personal Information

Section 3.1 of this Policy outlines the purposes for collecting personal information. Additionally, purposes for collecting personal information from California residents include:

• As specified during collection or as stated in the CCPA.
• To assess mergers, divestitures, sales, transfers, or reorganizations involving our assets, including personal information.

We will not collect additional categories of personal information or use collected personal information for materially different, unrelated, or incompatible purposes without providing notice.

15.4 Disclosing Personal Information

We may disclose personal information to third parties for business purposes as listed in section 5 of this Policy. These disclosures are made under written contracts that require confidentiality and restrict the use of disclosed information. In the past twelve (12) months, we may have disclosed personal information to third-party categories indicated in the chart below. We may also share personal information through sales to third parties, with an opt-out option for consumers. The personal information sold does not include information about individuals under age 16. Meta Monkey, Inc. doesn't sell or share personal information for money. Sharing occurs to deliver targeted ads and communications, among other valid reasons in this Policy. Some of these uses may be considered "sales" or "sharing" under CCPA for cross-context behavioral advertising.

15.5 Your Rights & Choices

The CCPA bestows specific rights on consumers concerning their personal information. This section clarifies those rights and how to exercise them.

15.5.1 Right to Know and Data Portability

You have the right to request that we disclose certain information about our collection and use of your personal information in the past 12 months.

15.5.2 Right to Delete

You can request that we delete any personal information or sensitive personal information collected and retained, subject to exceptions. While deleting data may impact your Service use in some cases, we may decline deletion based on reasons in this CA Privacy Section or permitted by the CCPA. We will delete or de-identify personal information not subject to exceptions from our records and direct service providers similarly.

15.5.3 Right to Correct Inaccurate Personal Information

You can request correction of any inaccurate personal information maintained about you.

15.5.4 Right to Opt-Out of Sharing for Behavioral Advertising

California residents can opt out of personal information sale and sharing for cross-contextual behavioral advertising by using the "Cookie Consent Tool" on each Meta Monkey, Inc. website that may collect this data. Opt-out preference signals sent from your browser also apply, opting out of sale and sharing via cookies.

15.5.5 Right to Restrict Sensitive Personal Information Processing

You can limit our use and disclosure of Sensitive Personal Information to what's necessary for service provision or as permitted by the CCPA.

15.5.6 Personal Information Sales or Sharing Opt-Out Rights and Sensitive Personal Information Use Limitation

Consumers aged 16 or older can: A. Opt out of personal information sale and sharing for behavioral advertising. B. Limit the use of sensitive personal information.

15.5.7 Right to Non-Discrimination

California consumers have the right to non-discrimination for exercising their CCPA privacy rights.

15.5.8 Exercising Your Rights

A. General

To exercise your rights or those on behalf of someone authorized, submit a request:

• ‍Contactus@MetaMonkey.io reference: Elder’s Grace Unchained.

We verify your identity before processing requests. We use personal information from the request to verify identity or authorization. Requests to know can be made twice in a 12-month period. Requests must sufficiently verify you and describe the request's details.

B. Response Timing and Format

We aim to respond within 45 days, or inform if an extension is needed. Responses cover the prior 12 months, explaining non-compliance if applicable. For data portability requests, we select a format allowing easy transmission between entities.

Fees apply only in excessive, repetitive, or unfounded cases. Opt-out requests last 12 months, after which you can opt back in.

15.6 Other California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits California residents to request information about personal information disclosure to third parties for direct marketing purposes. Email requests to Contactus@MetaMonkey.IO reference: Elder’s Grace Unchained.

‍